All returned products can be accepted back if all the following conditions are met:
- The item needs to have a receipt or proof of purchase.
- The item must be undamaged, unused, and in the same condition that you received it.
- A formal request for return must be made within two workings days upon receiving the order clearly stating the reason for the return.
- The item must be returned within a week after the return request has been made.
- The item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. For the item to pass for refund, all conditions highlighted in the return policy must be met. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved after a full inspection of the product, we will initiate a refund to your account via the payment method used to do the purchase.
If you have any questions on how to return your item to us, contact us.